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Monitorecho

Privacy Policy

Last updated: August 30, 2026

1. Introduction

Welcome to Monitorecho ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cloud platform, or deploy our self-hosted observability binary.

2. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for a Monitorecho account or enterprise license
  • Configure multi-tenant status pages and connect infrastructure endpoints
  • Subscribe to status page updates (as an end-user of a tenant)
  • Contact our engineering or support teams

Automatically Collected Information

When you interact with our hosted services, we automatically collect certain diagnostic and usage information, including:

  • Browser type, version, and operating system
  • IP addresses and geographic region
  • Time-series metrics regarding application performance and uptime

Note: If you are utilizing the self-hosted Monitorecho binary on your own infrastructure, all endpoint telemetry and incident data remains entirely on your servers. We do not phone home with your monitoring data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and scale our observability services
  • Dispatch automated webhook and email alerts for your infrastructure
  • Respond to your technical inquiries and support requests
  • Analyze usage patterns to improve our Rust binary releases and HTMX interfaces

4. Data Security

We implement enterprise-grade technical and organizational measures to protect your personal information and infrastructure data. We utilize industry-standard encryption for data in transit and at rest. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information and monitoring configurations
  • Correct inaccurate data
  • Request full deletion of your tenant data and account
  • Export your data (Data portability)

6. Contact Us

If you have questions about this Privacy Policy or our security practices, please contact our team at:

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